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Alliance Storage Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

​Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and details);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications, WhatsApp updates, and/or newsletters;
(e) any other information that you choose to send to us.

Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security; and other uses. We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website; and other uses.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal information
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
​We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
​(d) keep the website secure and prevent fraud

Communications Policy
We use Email, WhatsApp, and SMS to provide a seamless storage experience.

  • Service Messages: We send essential notifications regarding day-to-day matters, including booking confirmations, gate access codes, facility safety alerts, and billing updates.
  • Marketing & Feedback: Where you have specifically agreed to this (or via a "soft opt-in" following a booking), we may send our newsletter, storage tips, or requests for feedback on your experience.
  • Your Rights: You can inform us at any time if you no longer require marketing communications. To opt-out, simply reply "STOP" to any WhatsApp message or email your request to info@alliancestorage.co.uk

Third-Party Platforms & International Data
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing. 

  • WhatsApp: When we communicate via WhatsApp, your data is processed in accordance with WhatsApp’s own privacy terms.
  • International Data: To provide these services, we use third-party platforms (such as WhatsApp and Google) which may involve the transfer of data outside the UK. By using these services, you acknowledge these necessary transfers.
  • Security: We do not sell your contact details to third parties and take all reasonable steps to ensure your data remains secure.

Policy amendments
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

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Moreton Birkenhead