While we invest heavily in security, CCTV monitoring and maintaining our storage units, customers should still consider how their belongings would be protected if an unexpected incident occurred.

Alliance Storage offers StoreProtect, an enhanced contractual liability arrangement provided through our Storage Agreement and StoreProtect Addendum.

StoreProtect is not an insurance policy sold to you by Alliance Storage. When you choose StoreProtect and declare the full replacement value of your belongings, Alliance agrees to accept a higher limit of liability for qualifying physical loss or damage while your goods are in storage, subject to the terms, conditions and exclusions of the agreement.

Alliance Storage maintains its own Customers’ Goods Liability policy arranged through specialist self storage broker Basil Fry & Company. This supports the contractual liabilities accepted by Alliance under the approved StoreProtect documentation.

It is important to declare the full current replacement value of everything stored in your unit. This means the cost of replacing the items today, rather than their second-hand resale value. Declaring too low a value could result in any settlement being reduced.

StoreProtect applies from the time your belongings are placed inside your storage unit until they are removed. It does not ordinarily cover loading, unloading or transportation carried out by the customer or an independent removals company.

Full terms, claim conditions, limits and exclusions apply. Please read the Storage Agreement and StoreProtect Addendum carefully before deciding whether StoreProtect is right for you.